Headquarters: California
URL: https://clipboardhealth.com
Day-to-Day Responsibilities Process customer contact and deliver prompt solutions through phone, chat, and email
Communicate and collaborate with different departments
Investigate, research, and resolve customer issues
Handle tough and dissatisfied customers politely and professionally
Track and follow up on all customer requests in a timely manner
Manage conflicting priorities
Provide outstanding and exceptional customer service
Must have weekend availability
Be part of a fast-paced startup unicorn making a huge difference in the lives of tens of thousands of customers.
Work from home with occasional opportunities to meet your coworkers, including some traveling from around the world, in-person.
Personal and professional development opportunities. If you’re interested in developing a particular skill or learning more about a particular part of the business, we’ll give you the opportunity to learn
Minimum 20Mbps wired internet connection
CPU: minimum quad-core CPU (Intel Core i5 8th Gen or higher / AMD Ryzen 5 2000 series or higher)
RAM: minimum 16GB or higher
Boot Drive: using SSD
Wired headset
Quiet working environment
Steady power and internet
We operate 24/7 and work on a rotating roster, including weekends.
To apply: https://weworkremotely.com/remote-jobs/clipboardhealth-customer-support-agent
