Headquarters: Boston, MA
URL: https://www.allhere.com/
Reviewing questions from AllHere’s end-users and assisting in the categorization of these questions and topics
Perform quality review of SMS automation transcripts
Utilize data-mining methods to identify opportunities for improvement in our chatbot knowledge base
Test our AI software and provide feedback to the Product team
Monitor incoming message queues
Respond correctly, efficiently, and warmly to messages requiring responses
Identify and create alerts as needed
Ask for clarity and support as needed
Can readily context-switch between message recipients
Attend training sessions and review updated documentation as needed
Develop and refine Knowledge Bases for our chatbot districts and schools based on information, training, and resources that we provide.
Location: 100% Virtual and Remote
Schedule & Availability Requirements: Overnight Availability Preferred Flexible Scheduling Opportunities / Students must be available at least 15-20 Hours Per Week
Equipment Requirements: Students must have their own laptop device with reliable WiFi internet access
Training: September 20 – September 22 (Training times to be determined)
Official Start/End Date: Start: September 25, 2023 / End: June 28, 2024
To apply: https://weworkremotely.com/remote-jobs/allhere-education-k-12-education-ai-communications-associate
