Loop Support: Customer Support Specialist (LATAM)

Headquarters: San Francisco

URL: https://loopsupport.com

About Us:
At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!
Responsibilities:

Respond to customer inquiries and complaints via phone, email, and chat.
Provide detailed information about products and services.
Troubleshoot and resolve product issues and concerns promptly.
Maintain a positive and professional attitude with all customer interactions.
Document customer interactions and solutions accurately.

Qualifications:

Excellent written and verbal communication skills in English and Spanish. (Required)

Stable internet connection and a reliable computer setup. (Required)

Based in LATAM (Required)

Ability to work independently in a distraction-free home office.
A positive and professional attitude with a customer-first mindset.
Previous experience in customer support is a plus, but not required.
Strong problem-solving skills and ability to think on your feet.

To apply: https://weworkremotely.com/remote-jobs/loop-support-customer-support-specialist-latam

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