Headquarters: Dublin, Leinster

URL: https://flipdish.com

Manage thousands of restaurant customers in the UK and Ireland, helping them engage and find value from Flipdish products
Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
Interpret and drive action for “at-risk” customers 
You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
Proven track record in minimizing customer churn.
The ability to look at longer-term plans and set the direction for clients
Results-focused, can-do-attitude, Naturally motivated and team player
Comfortable in using data to make decisions
You are highly organised – ability to build pipelines and track current/ future processes
Confident and able to present to clients and internal stakeholders over video and in person.
You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
You have an eye for detail and a highly analytical mindset.
Motivated by increasing revenue and the sales process lights a fire within you!
Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
Have a background in Sales.
Have worked in the hospitality industry and understand the pressures and pain points of our clients.

To apply: https://weworkremotely.com/remote-jobs/flipdish-customer-support-agent-argentina