Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm, you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications.

Responsibilities:

– Handle all customer interactions, including answering inquiries, providing updates, and offering guidance throughout the application process

– Review and process non-immigration applications (ESTA and DS160) and family-based cases

– Submit applications to CEAC and USCIS accurately and efficiently

– Provide excellent customer care, ensuring clients receive timely and professional assistance

– Maintain accurate and up-to-date records using our case management system

– Collaborate with the legal team to ensure seamless service delivery

Requirements:

– Proven experience as a Legal Assistant, preferably in immigration law

– Strong knowledge of ESTA, DS160, and family-based immigration processes

– Excellent communication and interpersonal skills

– Exceptional attention to detail and ability to manage multiple tasks simultaneously

– Knowledge or willingness to learn Zendesk and Docketwise

– Ability to work independently and as part of a team in a remote setting

– Available to work 40 hours per week, including Sundays (preferred)

We offer:

– Competitive compensation based on experience

– Flexible remote work environment

– Professional development and growth opportunities

If you are a self-motivated individual with a passion for providing exceptional legal support and customer service, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you would be a great fit for our team.

Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!