Headquarters: San Francisco
URL: https://loopsupport.com
Responsibilities:
Respond to customer inquiries and complaints via phone, email, and chat.
Provide detailed information about products and services.
Troubleshoot and resolve product issues and concerns promptly.
Maintain a positive and professional attitude with all customer interactions.
Document customer interactions and solutions accurately.
Qualifications:
Excellent written and verbal communication skills in English and Spanish. (Required)
Stable internet connection and a reliable computer setup. (Required)
Based in LATAM (Required)
Not required, but if you’ve ever worked, lived, or attended school in the US or Canada, we’d love to hear from you!
Ability to work independently in a distraction-free home office.
A positive and professional attitude with a customer-first mindset.
Previous experience in customer support is a plus, but not required.
Strong problem-solving skills and ability to think on your feet.
